Important Notice
By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Platform.
Introduction
This Privacy Policy describes how FLUXCAP SOFTWARE PRIVATE LIMITED and its affiliates (collectively "FLUXCAP SOFTWARE PRIVATE LIMITED, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://www.easycred.co.in/ (hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
Collection of Information
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:
- Personal data provided during sign-up/registering such as name, date of birth, address, telephone/mobile number, email ID.
- Information shared as proof of identity or address.
- Sensitive personal data collected with your consent, such as bank account, credit/debit card, or biometric information.
You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide.
Security Alert: If you receive an email or call from a person/association claiming to be FLUXCAP SOFTWARE PRIVATE LIMITED seeking sensitive personal data like debit/credit card PIN, net-banking or mobile banking password, never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage of Information
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to:
- Assist sellers and business partners in handling and fulfilling orders.
- Enhance customer experience and resolve disputes.
- Inform you about online and offline offers, products, services, and updates.
- Detect and protect us against error, fraud and other criminal activity.
- Enforce our terms and conditions.
- Conduct marketing research, analysis and surveys.
You understand that your access to these products/services may be affected in the event permission is not provided to us.
Security Precautions
To protect your personal data from unauthorized access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorized access and offer the use of a secure server.
However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet which cannot always be guaranteed as completely secure. Users are responsible for ensuring the protection of login and password records for their account.
Data Deletion and Retention
You have an option to delete your account by visiting your profile and settings on our Platform. This action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests.
We may in event of any pending grievance, claims, pending shipments or any other services refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account.
We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes.
Your Rights
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy.
You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention "Withdrawal of consent for processing personal data" in the subject line of your communication.
In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.
Grievance Officer
- Name: SIDDHARTH CHANDRA
- Designation: DIRECTOR
- Address: Software Technology Park Of India, Incubation Center 6, Patliputra, Patna, Bihar, India
- Email: compliance@easycred.co.in
- Phone: +91 86008 69205
- Time: Monday – Friday (9:00 – 18:00)
Company Information
- Legal Name: FLUXCAP SOFTWARE PRIVATE LIMITED
- CIN: U62013BR2024PTC070795
- GSTIN: 10AAGCF0269F1Z5
- Incorporated: 2024
- Corporate Office: Software Technology Park of India, Incubation Center 6, Patliputra, Patna, Bihar 800013